Hazevio

Data Deletion

Last updated 9 October 2026

You can have the data Hazevio holds about you deleted. There are three ways, depending on whether you have a Hazevio account.

If you have a Hazevio account

1. Sign in at app.hazevio.com.
2. Go to Account, then Privacy. You can download a copy of your data there first if you want one.
3. Under Delete my account, type DELETE, enter your password and confirm.

At that moment:

• you are signed out everywhere, and any plan is cancelled so nothing more is charged;
• your social and store connections are revoked on our side, including Facebook, Instagram and Threads;
• scheduled posts are cancelled, and boosts running on Meta are paused while your Meta ad account is still connected (otherwise pause them in Meta's Ads Manager).

After the thirty days, a daily clean-up deletes your profile, brand, products, ads, posts, connections and messages, and in the same run asks our storage and voice providers to delete the videos and images made for your ads and any voice you cloned; a deletion they refuse is logged. Signing in again within those thirty days cancels the deletion. If you think something was missed, write to us.

Two things are kept, with nothing that links them to you:

• our record of what you were charged, because financial records must be kept;
• product pictures imported from your store. One stored picture can be shared by every seller who imported the same image, so the picture itself stays while your products and everything pointing to it are deleted. Write to us if you want a particular picture removed.

If you connected Facebook or Instagram

You can remove Hazevio's access from Facebook itself, without signing in to us:

1. On Facebook, open Settings & privacy, then Settings.
2. Open Apps and websites (for an Instagram professional account, Website permissions, then Apps and websites, in Instagram's settings).
3. Find Hazevio and choose Remove.

That stops Hazevio from posting to or reading your account straight away. To have the data we already hold deleted as well, use the account steps above, or write to us as below.

If you have no account, or cannot sign in

Email info@hazevio.com and ask for your data to be deleted. This includes people who messaged or commented on a business that uses Hazevio: you do not need an account with us to ask. Tell us the email address or social account the request is about, and we will delete what we hold and reply to confirm.

What we cannot delete

Posts already published to TikTok, Instagram, Facebook and the other platforms belong to your account there, and only you can remove them. The data download lists each one, with the id the platform gave it.

The Privacy Policy describes everything we hold and why.